Tuesday 23 October 2012

Important Facts To Consider On Using People Process Software

By Terry Mac


Laboratory billing within the medical processing market is one of the most challenging areas. This is because yearly, laboratory billing gets a lot more intricate because of the ongoing changes within the field which includes payer practices, predicted challenges associated with Accountable Care Organizations (ACO) together with increasing compliance demands. Together with the continuous aging population and enhanced diagnostic testing, laboratory billing faces escalating billing volumes as well and therefore, the load of billing information every once in awhile. The way labs cope with this usually is by hiring billing representatives but in the end increases costs together with the adjusting landscape from the earlier solutions. Also, while not all representatives could be good, there will still be discrepancies seen in the billing practices resulting in less improvement on billing and receivable performance and highly impacting the so-called people process.

Ideal automation is the vital thing in improving this not only through Laboratory Information Management Systems (LIMS) solely but also with the aid of adaptive case management solutions incorporated with LIMS and billing systems to finally minimize fees, enhance medical billing accuracy with the retained automation, enhance cash collections and ensure consent all throughout. Because of adaptive case management, this completes and optimizes the people process that is associated with unpredictable, repeatable back-office work handled in medical billing.

Another great solution is through integration with SharePoint. While SharePoint assists in business management and offers customers and partners the flexible and scalable framework in assembling production case management solutions, this can also take place in establishing the procedures in medical laboratories. The incorporated capture and storage feature for instance enables to leverage the SharePoint foundation at no extra charge while still giving documents their useful capabilities. Consequently, this delivers cost-effective and lean framework for the best return of investment yet the lowest TCO for any workflow or business process management solution.

An example of a workflow that combines with SharePoint for people process solutions together with LIMS is e5 Workflow. Based on studies, this is one of those that have been applied by the Regional Medical Laboratory, a pathology laboratory in the Oklahoma City United States. It's been said that with SharePoint medical billing solutions and adaptive case management, productivity improvement has grown by 50% in addition to SLA consent improvement of 66%.

With e5, each laboratory can be able to scan the requisition where each contains a barcode for improved security purposes as well as its contents prioritizing the requisition of its ideal representatives' work queue. The staff accesses the digital requisition for viewing and keying in billing information into the laboratory's billing system. Ultimately, requisitions will be stored in a digital document storage system for guaranteed access.




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