Sunday 24 March 2013

Reflecting On The Latest Shifts In The Small Office Phone System

By Trudie W. Weimann


The corporate telecom system is the hub of any office. It would be a bizarre sight to walk into an office with no one talking on a phone at any point during the day. It is rare for a person with an office job to have a desk that is not hooked up to the main phone network. The cause of this phenomenon is the fact that the phone line is an unparalleled line of access to clients, customers and other businesses, and is a way to send and receive vital communications.

The telephone has made a massive impact with how businesses have evolved. If the phone was removed from a business, there is no doubt that it would have to stop trading almost immediately. They are what makes brainstorming sessions with other departments possible, especially if they are located in another country. The business telephone solution makes it easy for customers to do things quickly, reduce the time spent interacting with businesses and become happier with the service received. It is safe to say that everything in business is possible because of the phone.

The problem with the corporate telecom system of the past is that it was static and unmoving, and could not be expanded on or developed. As well as the high price attached to running landlines, they were also constrained by the equipment used to operate them. The space for adding on features was limited to the few things that the phone handset could already do. As part of this, the cost started to creep up with inflation, offering nothing in the way of positive service changes but inconveniencing the customer more with each year that passed.

In the last 5 years, however, VOIP has taken control. The new system stripped away the use of old and inflexible landlines, overhead copper wires and stubborn providers. What changed was how the voice information moved from port to port, going over the Internet connection rather than as electrical impulses on a phone wire. The corporate telecom system can now also be upgraded and fine-tuned as developments are rolled out. This is saving companies as much as 50% when compared to their old invoices.

It cannot be denied that the new phone system is a fantastic invention, but some care should be taken in the choosing of the service. Not all providers run a well-maintained and effective service, so people looking to switch should do so with care and consideration. Anyone with some sense can find something right for them, it just requires some careful planning first. Anyone wanting more details about the best way to shop for this can find an abundance of buyers' guides online.




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