Friday 21 December 2012

How to Choose the Right Small Office Telephone Solution

By Saul Saresi


Just because you may have a smaller office than some of your competitors does not mean that you should accept any less functionality and usability; it's not what you've got, it's how you use it (as my ex-girlfriend used to say).

Well, at times like these a little lateral thinking and a lot of creativity will serve you well. Firstly, you need to realise that there are certain areas where you can immediately compete with bigger budgets, and no area more important than that of telecommunications.

Well, although PBX phone systems have proved popular with a lot of start up companies, an IP (Internet Protocol) phone system offers far more features and options for your money.

With an IP system you will be part of a much more powerful network that is able to deliver you not just voice, but also video and other important data, as well as a range of other business-essential communication, applications and tools.

An IP network means you only have to manage one network - which is more efficient and less expensive - as well as allowing you to use your data network to make very low cost domestic and international calls.

An IP network also means you can grow your business very cost-effectively, allowing you to increase from 5 to several hundred employees on a single site. This enables you to build on what you have, as opposed to other systems which require you to replace all hardware and technology in order to keep up with growth.

Network based IP systems are by far the easiest system to use and require very little - if any - staff training, owing to their similar functionality to a traditional phone system. As well as this, IP systems also allow you to take advantage of other services such as system management tools and security, to make your network as robust as possible.

So whether you are the new kids on the block looking to compete in an already crowded marketplace, or a start-up with a niche market and no obvious competition, the importance of being aware of the latest business technologies is crucial to helping your business get one step ahead of the competition, and stay there.




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